The Contract

PRIVACY POLICY

 

WHAT TYPE OF INFORMATION DO WE COLLECT

We receive, collect and store any information you enter on our website or provide us in any other way.  In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.  We also collect personally identifiable information (including name, email, password, communication), comments, feedback, reviews, and personal profile.

HOW DO WE COLLECT INFORMATION?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.  Your personal information will only be used for the specific reason of supporting you to manage and operate your TRG Property Ownership.  We may engage third party agents to call you on our behalf in this process.

HOW DO WE STORE, USE, SHARE AND DISCLOSE SITE VISITORS PERSONAL INFORMATION?

Our Sua Casa Service only uses data provided by clients to TRG when purchasing or reserving property ownership.  We use the Six.com platform which provides us with Six.com's data storage, databases and the general associated applications.  They store your data on secure servers behind a firewall.

We do, from time to time, use regulated service providers to make outbound calls to Owners.  This is always under an agreement with an agent, and always only for the purpose of managing your Ownership.

HOW DO WE COMMUNICATE WITH OWNERS?

We may contact you, or sue agents to contact you, regarding your Ownership, to troubleshoot problems, to collect your feedback, to send updates, or as otherwise necessary in relation to your Ownership of TRG Property.  For these purposes we may contact you via email, telephone, text message and postal mail.  We may engaged 3rd party agencies to perform these actions for us.

HOW DO WE USE COOKIES AND OTHER TRACKING TOOLS?

By using our website we may install cookies on your computer.

WITHDRAWING CONSET

You can withdraw your consent for us to process your data by clicking unsubscribe on any e-mail we send, e-mailing us tor request us to stop processing your data, or by using the Contact Us forms on the website.